Refund and Returns Policy
Return Policy
At Qajeera Resources, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a straightforward return policy to ensure your peace of mind.
Eligibility for Returns:
- Products must be returned within 30 days of the purchase date.
- Items must be unused, in their original packaging, and in the same condition as received.
- Proof of purchase is required for all returns.
Non-returnable Items:
- Gift cards
- Discounted or clearance items
- Opened or used products (unless defective or damaged upon receipt)
Return Process:
- Contact our customer service team at business@qajeera.com to initiate a return.
- Provide your order number and details of the product you wish to return.
- Our team will guide you through the return process and provide a return shipping label if applicable.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within5 business days, and a credit will automatically be applied to your original method of payment.
Exchanges:
- If you need to exchange an item for the same product, please contact our customer service team.
- Exchanges are subject to product availability.
Return Shipping:
- Return shipping costs are the responsibility of the customer, except in cases of defective or damaged products.
For any questions or concerns regarding our return policy, please contact us at business@qajeera.com. Your satisfaction is our priority, and we are here to assist you.
